The base is made of composites that make it strong, lightweight, and waterproof. The finish materials are regular finish materials – ceramic and porcelain tile and mosaics, natural stone and pebble mosaics, polymer modified high-performance grout, and anodized trim - which we source from manufactures including Daltile, American Olean, Zen Paradise, Schluter, and HB Fuller.

Depending on the size and finish materials, our pans weigh between 42-90 lbs. See our Product Sheets for weight guidelines per Collection.

In some cases yes. If you are interested in purchasing a product which is not one of our standard products (standard products are those that you see on our website), you can contact us via phone or email to order a custom product. You can let us know your requested specifications - including size, drain type and location, and finish materials – and we will let you know if we can manufacture it and what the price will be. Please note that custom products are non-returnable.

Measure your shower alcove length and width. Muraflo pans come in multiple standard sizes across five design collections, making it easy to match many U.S. bathroom layouts. If you need a custom size, just contact us.

To accurately estimate the size of your shower area, measure: width (left to right) from stud to stud and; depth (back to front) from stud to front of shower. You can make holes in your current shower walls to reach the stud. You can hire a professional to carry out all the measurements, pre-installation checks, and any necessary remedial work.

Go to our shop pages and click on a shower pan you are interested in. You will find all descriptions, diagrams, and specifications on that product’s page. Please review all the technical information prior to purchase.

Yes. The ceramic mosaics on our ceramic-finished shower pans meet or exceed the recognized standard for slip resistance in wet areas (called DCOF).

The pebble and stone mosaics on our pebble/stone-finished shower pans are generally not tested by their manufacturer for slip resistance. However, the pebbles/stones in these mosaics are sliced in a way that creates an abrasive surface and the joints between them are grouted with an abrasive sanded grout.

Proper maintenance is crucial as improper maintenance can result in a build-up on the surface of the tile causing tile mosaics to become slippery. (Refer to our Care and Maintenance Guidelines.)

As with any raised shower pan with a front curb, our standard products are not ADA compliant. You can contact us via phone or email to request an ADA compliant shower pan.

Yes, our tiled shower pan products have a three-year limited residential warranty. Read it here.

For tight spaces, look for a lightweight, pre-sloped pan that installs without extra framing or mess. Muraflo’s pre-tiled designs are ideal for small bathrooms, reducing labor in confined areas.

“Base” and “pan” have differences in their purpose, materials, and installation. “Base” refers to the structural foundation for functional support. This is installed first. “Pan” refers to what you see – tile, mosaics, acrylic, fiberglass – and is installed on top of the base. Muraflo is both—a complete tiled shower pan that functions as both a pan and a base.

Traditional tiled pan installations take time, make mess, and involve multiple skilled labor. Muraflo = less time, less mess, and less people—while combining real tile aesthetics with the strength and reliability of a one-piece waterproof pan.

If you've ever had a shower pan that has leaked, you know that fixing leaks usually means re-tiling or replacing the shower pan entirely. Choose Muraflo's pre-tiled pans to eliminate this risk—every unit is factory waterproof-tested, with zero leaks reported in our shower pans.

Muraflo sells and ships products to locations within continental United States and Hawaii. Customers in Alaska and Hawaii should contact us through email or phone to purchase, rather than order through our website. We do not accept orders from addresses outside the U.S.

Place your order via email (not through our website). When your order is finalized, we will send you an invoice. You are also welcome to call us to discuss your project and ask questions about purchasing and delivery to these states.

Please refer to our Shipping Policy.

Please refer to our Shipping Policy.

When you have received your tracking number, you can call the shipping carrier and ask if you can schedule a specific delivery time.

Please refer to Section 7 of our Terms of Service.

You may return standard products within 30 days from the shipment date. Please refer to our Returns Policy for full details including return requirements and exclusions. Please note that all return shipping charges are paid by the customer.

No. If you wish to return a product, you would be responsible for paying the shipping cost and insuring the shipment. Please refer to our Returns Policy for full details.

Please refer to our Returns Policy.

Please refer to our Damaged Shipment Policy.